Terms & Conditions
Welcome to Colorlab Cosmetics! Please read the following terms and conditions carefully before using our website or purchasing our products. By accessing or using our site, you agree to be bound by the terms set forth below.
SHIPPING POLICY
We’re committed to getting your order to you as quickly and smoothly as possible.
Order Processing Time
All orders are processed and fulfilled within 1–3 business days. Orders are not processed on weekends or holidays.
Shipping Time
After processing, please allow 3–5 business days for standard shipping within the continental United States. Shipping times may vary based on location and carrier service.
You will receive an email confirmation with tracking details once your order has shipped.
RETURN POLICY
We want you to love your purchase. If you’re not completely satisfied, we offer returns under the following conditions:
- Return Window: You may request a return within 14 days of receiving your order.
- Eligibility: Products must be lightly used and in their original packaging.
- Return Process: To initiate a return, please email us at customercare@colorlabcosmetics.com with your order number and reason for return.
- Refunds: Once your return is received and inspected, we will notify you of your refund status. Approved refunds will be issued to your original form of payment.
Please note: Original shipping charges are non-refundable. Customers are responsible for return shipping unless the product was damaged or defective.
PRODUCT INFORMATION
Colorlab Cosmetics strives to provide accurate product descriptions. Please review all product details before use and discontinue if irritation occurs. All content on this site is for informational purposes and not intended as medical advice.
CONTACT US
For any questions related to orders, returns, or general inquiries, please reach out to us at:
📧 customercare@colorlabcosmetics.com